flexihoki slotPrivacy Policy
This page describes what we collect when you use flexihoki slot and how we keep that data protected. We at flexihoki slot collect personal information only when you create an account, make deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and interact with our platform.
Our privacy policy applies wherever flexihoki slot operates, including users in Jakarta, Surabaya, Bandung, and other supported jurisdictions. We process data according to your rights and our obligations under applicable law, and we store most information on servers that may sit outside your region.
When you access flexihoki slot to follow Liga 1 or Piala AFF, place bets on Champions League matches, or play our live-dealer tables and slots, you entrust us with certain details. This policy sets out exactly what we collect, why, and how long we keep it.
What we collect and how we use it
We collect your email address and password when you register with flexihoki slot. We also collect your full name, date of birth, phone number, and residential address during account verification. Our system requires this information to confirm your identity before you withdraw funds.
We collect payment data when you deposit or withdraw. If you use DANA, we receive confirmation that the transaction completed; if you use e-wallet, mobile banking, local payment, or online payment virtual accounts, we log the details of each transfer. We do not store your full bank card details on our servers—payment processors handle card encryption and token storage.
Data we retain
We keep account and transaction records for at least five years to meet regulatory requirements and to handle disputes. Login activity and support chat logs are stored for one year unless you request deletion.
We collect behavioral data when you use flexihoki slot—which matches you view, which games you play, how long your session lasts, and which payment method you choose. We use this data to improve the platform, detect fraud, and personalise your experience. Our system does not track you across websites outside flexihoki slot.
We use cookies to maintain your session and remember your preferences on flexihoki slot. Session cookies expire when you close your browser; preference cookies remain for one year. We do not set cookies for tracking or advertising outside flexihoki slot.
Your rights and our commitments
We share your data only with payment processors (QRIS networks, e-wallet, mobile banking partners) and our hosting provider. We do not sell your information to marketers or data brokers. Our staff can access your data only to process withdrawals, investigate disputes, or respond to support requests on flexihoki slot.
Our servers may sit outside Indonesia. We apply the same data protection practices wherever your information resides. If we suffer a data breach, we notify affected flexihoki slot users within 30 days and provide steps to secure your account.
You have the right to access, update, or request deletion of your data on flexihoki slot. You can also ask us to export your account history in a standard format or to stop processing your information for non-essential purposes such as personalisation—though we must retain transaction records to comply with law.
For privacy questions about flexihoki slot, contact our support team. We respond to data requests within 14 days. If you believe we have misused your information, you may lodge a complaint with your local data protection authority. We remain committed to transparent and lawful handling of data on flexihoki slot where our services are available under local law.